Rinkit was founded in the year 2008 with an objective to sell cocktail shakers as well as accessories that used to be dispatched from the conservatory in Horsham. The first stock at the conservatory sold out in a span of just one month and that is when the founder decided to leave his job to dedicate his sole focus on the Sussex Supplies full-time. In just a span of few moments of opening an account at Amazon.co.uk, Sussex Supplies sold off its first product which was a flour dredger. Thereafter, the store came with its debut, ‘cocktail shaker set’ on Amazon, and this was an immediate success. From then to now, it has been 8 years, and Rinkit was reached great heights when it comes to success. Today, Rinkit has fully incorporated in UK and US. On the web store of Rinkit, you can select from a massive collection of over 6000 products that will help you beautify your home and garden. Of these, some are exclusively its own branded products. Prices for the products range from under £1 to over £1,000 depending upon the product chosen by you. Rinkit is growing progressively and is adding new products to its portfolio. Moreover, it is also gaining about 1000 customers each day and handing an excess of 7000 orders every week. The team well caters to all the orders with the same tender love and affection. Accredited to the phenomenal customer service of Rinkit, it has over 9000 feedback ratings on Amazon with a lifetime average of about 99%. Apart from Amazon, Rinkit also sells its products on eBay and Tesco Direct. Courtesy this outlet, Rinkit caters to an excess of 1500 orders every day. This accounts for over 500,000 orders per year. It is also an official partner of choice for the different UK brands.
Majority of the goods of the Rinkit are held at one of its warehouses in Littlehampton. Rinkit also caters to the bulk dispatch facility via its warehouse in Fareham. Irrespective of the warehouse that stocks your chosen product, you’ll receive it in the shortest time span possible. Usually the dispatch is done on the same day itself unless you order for an exclusive product that is rarely stocked in the warehouse. The customers of Rinkit are only a group of ordinary people just like you. Besides, there are also people who buy for the corporate or the hospitality industry. The customer support team of the Rinkit is based in the UK. They are a group of learned professionals who understand that you need a quick resolution to your queries. Hence, you can reach the team via phone or using the live chat option on the web portal of the store. The team is usually active between 9 AM to 5 PM on Monday to Friday. So you can expect receiving instant replies from the witty professionals during this time. You can also correspond with the team by way of e-mails as well. The average response time of Rinkit via e-mails is 4 hours irrespective of the day of the week.