Are you a fashion conscious individual with great passion for emerging designers? Visit Question Air and you will get all you need. It was founded about twenty five years ago, Question air has developed fast from a single boutique to five separate standalone boutiques which are located in London. There also exists an online boutique managed by the same. Their course of duty involves taking orders from consumers or clients and making deliveries. These deliveries include emerging designers and fashions. They major on the sales of many brands and their main ambition is to ensure their consumers obtain the best possible product mix or brand. Individuals, therefore experience a great personal shopping experience – both online and in the stores.
Lucy Chol, Natalle Martin, Sam Edelman, Paul Smith, Vivienne Westwood Anglomania, J Brand, Helmut Lang, Palge Denim and other extensive fashion brand portfolios exist in their market. They also have menswear brands such as Hartford, Acne studios, Paul Smith, AMI, Nudle Jeans and Selected Homme. They are experts in denim and they have sales assistants who are trained and also experienced to guide the customers in making the best choice in terms of fit and design.
Question Air brings to consumers innovative and contemporary shopping of fashion and emerging designers.
Deliveries of Question Air are done as follows
USAOrders under £1000 - £23.00Orders over £1000 – free
UKMonday to Friday delivery – free (full price items only)Click & Collect - freeSaturday delivery (order before 9am on Friday) - £7.95
Other Parts of EuropeOrders under £1000 - £17.00Orders over £1000 – free
Tracking of orders is available and the purchase is also insured by Question Air during its time of transit until the consumer actually receives the parcel. For all these to be achieved, all orders will always require a signature upon delivery for all the shipped ones. Tracking is done either by DPD (UK) or DHL (rest of the world). More details about tracking can be found inwww.interllinkexpress.comfor DPD andwww.dhl.comfor DHL.
When deliveries are done, any taxes incurred in the country of destination are all upon the customer. Orders made within the United Kingdom are delivered within a maximum of three days and the ones made internationally may delay slightly due to custom checks. All in all, the customers are kept informed on details of their orders such that they always know the progress of their goods and if they can reach them in the specified time frame. If problems arise, communications are made and Question Air tries its best to solve the problems that have arisen. When new orders are made, they are treated as independent and separate.
As in their boutiques, customer satisfaction is always their top priority and therefore they handle each query individually and to the best of their ability. Whilst they want their consumers to be completely satisfied with their purchase, if they are not, they will happily offer them a full refund or exchange in compliance with their returns policy. This is done within a period of not less than 14 days of receiving their order. It applies for only full price items. The return authorization reference number should also be obtained from Question Air within 7 days of receiving the order.