Oregon Mountain Community (OMC) was founded in 1971 by a group of climbers, outdoor enthusiasts and skiers in Portland, Oregon to sell and repair skiing or mountain climbing gear. The store moved from Oregon’s Chinatown in the Portland area to the East side where they settled in 2005. It has been the main anchor of the outdoor life of its customers. The company started as a locally owned enterprise and remains to be locally owned and operated.
The store offers products ranging from brands such as Marmot, Black Diamond, North Face, Arc’teryx, Patagonia, Jetboil, Canada Goose and Mountain Hardware. There are outdoors enthusiasts who are dedicated to giving the customers the best in-store shopping experience. They recommend and demonstrate how to use the products and give stories about recent climbing experiences to give the buyers the most enjoyable shopping experience. The store also offers a full service rental and retail store. Clients receive personalized services, try on products and get expert sizing. The store has a rental shop with unique and best equipment available on the market. It specializes in providing the latest and the newest gear that you can try out before you purchase. The products are top of the line and the customer care experts are at your service to provide with technical advice on what to buy and how to use. This shop is like no other.There is also a ski shop and a full featured workroom hidden in the basement downstairs. Expert and professional knowledge about tuning, expert waxing, binding installation and skin trimming are provided for the client at the most affordable prices you can ever find.
Old equipment at OMC is replaced every year and one is sure of getting the newest gear on the market here. This is to make sure that one doesn’t use out of date products that may jeopardize his or her safety while using them. Clients are also allowed to purchase equipment they rented at a discount if they enjoyed it.Warranty and repair services are also offered at OMC. This eliminates the difficulties one may go through in attempts to access customer care. One doesn’t have to look for the manufacturer to repair the products. OMC does it all. This saves the clients’ money and time. In addition, the store offers boot fitting services when the customers’ boots don’t fit right. Free diagnostic service is provided when needed which helps reduce the ache suffered from wearing tight gear. Meet the boot fitting professionals who can also address other issues such as blisters, hot spots and anything that rubs your feet while on the mountain slopes. OMC has also partnered with Trustpilot which is an independent third party company to review and rate OMC’s performance as a retailer online. Online retailing has enabled the company to have a wider coverage of clients across the planet especially the mountain climbing community. The online retail shop enables customers to give their views about products and make orders. The company also gives newsletters to those who sign up for them on the website for updates on new offers, discounts and latest gear. Free shipping services are provided to clients for all purchases above $50. The delivery services are timely. The store’s staff is friendly and a client can chat with them about ski bindings, the best bindings that best fit them and the right gear to wear on a specific occasion.