Welcome to National Allergy, one of the country’s biggest asthma, sinus and allergy products suppliers. It is the goal of the company to help make your environment allergen free of allergens. The allergy products they carry are for home and personal remedies only, and are offered at a competitive price!
The company considers it mandatory to care for its patients at the utmost level and this is what allergy relief sets it apart from other companies. It has been the viewpoint of their customers that the company’s commitment to selling only effective allergy relief products, their 60-day 100% satisfaction guarantee on all of their products, and their dedication to having friendly and knowledgeable customer service representatives available so you can reach a live person to answer your questions without being transferred around several times, which is often quite irksome. It is their goal to provide accurate education as well as tested and proven products to complement physician prescribed treatment for allergy, asthma, and sinus patients.
In 1988, Mr. and Mrs. Ryner Wittgens began allergy proofing their home for their daughter, Katie, who was diagnosed with six different airborne allergies. Due to their effort to locate products (most of which were not easy to find at that time) the Wittgens family decided to open their own allergy products business. Initially it began as a local effort to make products within reach to allergy sufferers in a short span of time, developed into a direct mail company serving the Southeast and then the entire nation. Currently, more than 10,000 doctors across the country have sent their patients to National Allergy for products to reduce indoor allergens, improve indoor air quality and aid you breathe a sigh of relief. National Allergy thinks you will notice a refreshing difference when doing business with them.
In any business success is only achieved when customers attain satisfaction. National Allergy has two customers, the ultimate purchaser of their products and the physician who recommends it to them. Their goal, at which they have been successful, is for the patient to be so satisfied with their products and services that the physician hears only good reports. So how does the company manage it? Highly trained and very experienced Customer Service Representatives (CSRs) are paid good salaries; callers are not rushed or pressured to make a purchase; continual training on both products and health conditions is done; free patient e-mail newsletter focused on helpful education; A focus on products appropriate for the patient's diagnosis; website that greatly guides you about your issues; quick attention to patients who have questions or need help with a product and printed patient educational literature.
With over 10,000 referring physicians and literally hundreds of thousands of patient referrals from them, the company does know what it means to partner with doctors. Some of the ways that partnership is exemplified include the support and attendance at annual doctor meetings that it provides to them, advertising in their professional journal, their willingness to visit offices to perform staff training, and their indigent patient program. Over the passage of time, the company has donated thousands of encasings to patients who are in dire need. Looking ahead, National Allergy will continue to be a partner physicians can count on as they work together toward the goal of improved patient outcomes.
It is always easy to make claims that a product is effective– knowing the claim is accurate is not easy. At National Allergy, it is a belief that they owe every referring physician and every customer the comfort of knowing that the company’s claims care reliable. They have their own in-house testing equipment, including particle counters for testing air cleaners, vacuum cleaners and filtration products. Additionally, the company uses recognized independent testing laboratories to test the effectiveness of their encasings and other products. In short, every step you take makes it possible to try to be certain that their products perform as advertised.
Skilled operators, superior fabrics, the right equipment and careful inspection are all components of excellent quality. At National Allergy Supply, we do not only have all these components, but we also have the extra “push” of Employee Ownership. At National Allergy, it is considered a winning combination. Visit us atwww.natlallergy.com