Faucet Direct as the name suggests is an online store for faucets, sinks, bathroom accessories and possibly anything that you need in your home for similar purposes. The company strives to provide the best value in all aspects of the products. It is quite upfront on its pricing of the products claiming that there are no frequent sales but normally, the prices are lower than other competitive stores. You will find a huge range of selection of products and you can shop by brands, product categories and price. The online shopping experience is as pleasant as offline buying and even more convenient.
There are many things that collectively makes a customer's experience better on Faucet Direct. Among such things is an ability to search through the complete collection and explore products that you want to buy. There are advanced search options and tools that help you narrow down on your preferences. In case you are unable to find a particular product, you can just contact the customer care representative and they shall help you in getting that product. This is a great way to involve human personnel to help out customers in need.
When it comes to availability of the products, Faucet Direct ensures that you get the goods you need without any delay. To ensure that, it keeps its products in more than 50 warehouses and 20 vendors which is a huge network. With a network this large, you are promised rich availability of products as well as quick deliveries for your orders. All the goods are sold directly through the manufacturer so it helps in cost reduction for the customers. Faucet Direct falls under the Build.com network of stores and thus benefits from its network and facilities.
The customers of Faucet Direct have always praised the after sales service of the company. Most of the online stores take no responsibility after selling goods but this is certainly not the case with Faucet Direct. It has always ensured that a customer is provided the best service, while he buys a product and also after it. This has led to higher percentage of customer retention and loyalty. If you check the third party business ratings of the site, you will find rave reviews praising the company.
The problem of security is faced by every e-commerce site that exists and Faucet Direct has taken strict measures to ensure the safety of its consumers. All the transactions that take place on the site are completely safe with 128 bit SSL security. No sensitive information such as your credit card details can be traced due to this level of security. The company constantly keeps on conducting system security to ensure that everything is running fine. There will hardly be any instance where you will see an error on their web page. Faucet Direct uses industry standard security certifications. All this is done just to ensure that a consumer has the best experience in their online store and places his valuable trust on the company.