DuracellDirect is the official retailer of Duracell batteries and products, the store is operated by Duracell licensee: PSA Parts Ltd, the leading supplier of Batteries, Power Adapters and Chargers within Europe. DURACELL batteries is a registered trademark of the Gillette Company; the trademark is one of the biggest names globally recognized on all continents. Duracell Direct has over 15 years of expertise supplying power product solutions, with the parent company PSA Parts Ltd enjoying relationships with a numberof battery and accessory manufacturers, including Duracell who have well served brands with their excellent services.
Duracell Directsupplies Duracell branded products, OEM (Original Equipment Manufacturer) brand name products and high quality replacement products all of which are guaranteed 100% compatible and many come with a three Year Warranty. DuracellDirect supplies customers right across Europe including distributors, computer dealers as well as product owners themselves. They aim to provide a complete range of power solutions for portable devices, including Laptop, Digital Camera, Camcorder, Personal DVD MP3 and Video Player, as well as Handheld Computers such as: smartphones and PDAs. They deliveronly value for money quality products, with the best possible service. Browse their huge product range and please contact their expert team to get help looking for your desired product on the store. All the products on their website are brand new and most come with at least a1-Year Manufacturer's Warrantyagainst manufacturer's defects from the date of purchase. They also provide a 3-Year manufacturer's warranty with many of the offered Duracell branded products. With years of experience and our strong relationships with the manufactures, they guarantee that products shown on the site as suitable for use with a particular model are 100% compatible, and I case of irregularities they we will provide a replacement or refund.
The delivery service of the store is every efficient and ships to all leading destinations in Europe at very minimal costs. Orders received by 4:00pm UK time (for products which are in stock) will usually be dispatched on the same business day.Free Super Saver Delivery to the UK is usually dispatched using standard post, and is typically delivered within 5 business days. Express Delivery to the UK is dispatched on a Next Business Working Day service. Free Super Saver Delivery to European destinations are typically delivered within 2 to 3 weeks. Express Delivery to most European destinations is typically delivered within 1 to 3 business days. Hazardous items like Lithium Metal (not Lithium Ion) are typically delivered within 3 to 6 days to most European destinations.
Customers can also cancel an order which has not been delivered, to do so send an email to their customer services department quoting your Order Reference (eg: DUR12345) and the reason for wanting to cancel. Duracell Directconstantly monitors the market to ensure that from them you're getting the best deal, on the best quality products, with the best service and support! Even with fast free delivery, they can keep our prices low because of the large volumes they dispatch daily. Another advantage is that by buying from them, you are buying direct from the source, since theyassemble many of the products ourselves under license for Duracell. They accept payment by most credit card/debit cards including cards with these logos. You can also pay by: PayPal, bank transfer or money order.
A strong return policy is very essential for nay store and Duracell Direct with their experience has well formulated one. If you wish to return an item for any reason, they operate a Back to Base returns policy. You must contact us to get an RMA number before returning any items to us.Note: Within 4 weeks of dispatch, unused items can be returned to them for a refund, provided they the returned goods in their original undamaged packaging and in re-saleable condition. After 4 weeks they can only replace or exchange items (unless they are faulty) and a re-stocking fee may apply for certain items.
You can complete an application to return items on-line, or you can contact their customer services team. To apply on-line to return items, sign in at the top of the page to view Your Account, view Your Recent Orders, and click on the order number you would like to return.On the order page you will find a link to Return Items.
The store’s excellent services over the years have helped them retain the top spit in industry and with the experience they have amassed it might be really tough to topple them. For more information, visit the Duracell Direct official website.www.duracelldirect.com