Cigabuy is a multinational corporation which collects all the popular e-cigarettes with special and unique features and designs. All the products on the website are selling at very affordable prices ranges with multiple shipping facility. The whole lot of an experienced and talented shipping team is dedicated to make sure that all the shipments are delivered to the customer on time and safely. A Good Online Shopping for High Quality Electronic Cigarette, with trendy People and Professional Service.
CigaBuy.com is a one-stop shopping site for which excels in its e-cigarettes services. They have great advantages on wholesales as the shipping cost can be saved. Therefore, providing a competitive price with devotion to serve the customer better and fast shopping experience.
The website itself is very use friendly and the customer can easily contact the company by sending an email to firstname.lastname@example.org. For urgent matters, they could contact them directly through liveperson or Email (email@example.com).
The Liveperson account provides live service at 8:30AM – 6:00PM (GMT+8 Hong Kong time) Monday to Saturday.
Cigaboy understands the importance of addressing the questions and concerns in the most efficient manner therefore they stay connected with their customers. They try to give the customer a reply within 24 hours during weekday Their policy is to reply the customer on time and deal with their issues efficiently.
CigaBuy accepts two payment methods. Firstly, payment can be made by signing up to PayPal and using your PayPal balance using by a authenticated bank account or credit cards. This is a commonly used method for convenient shopping.
Second method is using the western union in case the customer not prefer to sign up for a PayPal account. The email detail information can be seen via the e-mail notification when the customer wants to pay by this way.
At CigaBuy.com, they guarantee the privacy and on-line shopping safety of the customer. They are secured by a VeriSign 256bits SSL certificate to make sure that the personal information is encrypted and secure when the customer communicates with CigaBuy.com
They do not store any credit card information so all the personal information is safe. All billing information is processed by PayPal.com, an online platform owned by eBay, measured the most trustworthy worldwide today. PayPal provides multiple industrial security technologies.
CigBuy.com occasionally send out email promotions and newsletters to the valued customers. These e-mail are sent over the time period of approximately 1 per month. The customer can opt-in and opt-out at any time.
They will never share your personal and private information with anyone, and any personal information collected by the website is only used to properly process and deliver the order.
A large number of e-commerce members has experienced the services by making numerous purchases from CigaBuy.com and they are satisfied with the ordering process which tends to be an easy and hassle free with most orders successfully delivered without any issue. From time to time, there may be occasional problems in the ordering process, but those issues can usually be resolved by the CigaBuy devoted Customer Service staff.
The order status is supplied by cigabuy.com, representing what is happening with the customer’s order between the time they placed it and the time it shipped from the warehouse. Once the order leaves the warehouse, it is handled by a carrier (like FedEx, USPS or UPS & EMS) that may give tracking information until the order is delivered. The tracking information is accessible from My Order on the website when it becomes available.
They provide the facility to the customer that they may return undamaged items to postmarked within 45 calendar days of delivery. If the return is not a result of their error, customers will be asked to cover shipping cost both ways but the order will be returned.
They have customer service employees specializing languages like English, French and German, and the customer service is frequently top notch, besides problems are usually handled in a timely and specialized manner.