APH is a family owned business which was established in the year 1980 and since then, it has been serving its customers with great airport parking and hotel options. This family operated business is a boon for those UK travelers who search for great hotel and parking deals at affordable prices. The company has its own large car parks at Manchester, Gatwick, and Birmingham airports and also provides spacious parking facility at all other major airports of the UK in addition to Dover Ports and Southampton. In addition to parking, the company also offers access to a wide range of airport lounges and hotels as well as other travel related deals like travel insurance, travel cash, holiday transfer, car hire, and attraction tickets. The company has more than 36 years of experience in this industry and thus knows what really the customers want. The company tries its best to provide the highest standards of customer service and that is why the company has made a wide customer base of millions of happy customers which are loyal enough to use its services again and again when they need it. Due to the marvelous response the company gets from the customers, APH is counted among the leaders of the airport parking business. The company makes its every customer a part of independent customer satisfaction survey that helps the company to analyze and monitor approval ratings regarding hotel products and airport parking facility the company offers. APH has always been an easy choice for the customers in spite of countless companies which offer similar products online. The reason why the customers have that much trust on APH is its assurance of world class service at the best possible rates which no other company stands by in the long run. The company works with a philosophy to make available such services to the customers which they can proudly share with their near and dear ones. The customers can also judge the company's performance by its reviews for which the company works with independent reviewers Reevoo so that the customers can get 100 percent unbiased ratings from the company's genuine customers on all those products and services the company offers. The company also carries out surveys on a regular basis so that they can have a check on the feedback from the customers and thus, can frame its future plans accordingly. It has been found out after surveying thousands of customers that about 98% of its customers would recommend APH to their relatives.
The company has good satisfaction scores of about 95% showing that this percentage of people thinks that their queries are handled well by the company's team. The company proudly admits that it has received a score of 9.1 out of 10 for all the airport car parking services that the company offers. The customers have always been happy with friendliness and help of the staff deployed at the parking areas and that is why, the company receives a score of 9.3 out of 10 for the customer service. APH offers a great arrival and exit process which tends to keep you away from those receipts and daily payments when you are getting late to reach your place. You don't have to wait for long to talk to the person and for the barrier to be lifted up while you are in the parking area, the whole procedure is made very fast to save your valuable time. APH isn't a company which concentrates on high revenues and profits, but it always works towards keeping its customers' satisfaction at the center. Nothing is more important to the company than making available the best possible services for its customers in the lowest possible prices and this is the reason why APH has been the five-time winner of the Best Airport Parking Company title organized by the British Travel Awards. This award is more special to the company as it is not decided by some renowned faces of the whole industry but it is decided by you, the customers. The company has been a winner of this award in 2010, 2011, 2012, 2013, 2014, and in 2015 too due to the constant love and affection received from its customers.